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Our establishment provides an emergencyservice to the public and our rates are reasonable and charged according to theHPCSA (Health Professional Council of South Africa). Customer service standards are designed to meet thoseneeds in line with national and professional standards.Weprovide:§The highest possible quality and service to thecommunity.§Patient care in accordance with acceptedclinical standards and needs of the patient.§Deliver all services in a professional andcourteous manner.§Our response times for both emergency andnon-emergency transport are within national standards.§The rights and privacy of our patients andcustomers are respected, at all times.§Honest and effective communication with ourpatients and customers. Our staff are well trainedand gain satisfaction from the interaction they have with many differentpeople, being it the sick or injured or just an inter hospital transfer.Ricks Med 24/7 AmbulanceServices has identified the needs of its customers through communityconsultation and research.
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